Privacy Policy

Information We Collect

We may collect personal information such as your name, contact details, identification or passport number, booking details, and payment confirmation information. When you visit our website, limited technical data such as IP address and browser type may also be collected.
 

How We Use Your Information

Your information is used to:

• Manage bookings, check-ins, and payments

• Communicate with you regarding your stay

• Comply with legal and regulatory requirements

• Improve our services and guest experience
   

Sharing of Information

We do not sell or rent your personal information. Information may only be shared with trusted service providers or authorities where required by law.

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Data Security & Retention

We take reasonable steps to protect your personal information from unauthorised access or loss. Information is retained only for as long as necessary or as required by law.

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Your Rights

You have the right to access, correct, or request deletion of your personal information, object to processing, or withdraw consent where applicable. You may also lodge a complaint with the Information Regulator of South Africa.

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Cookies & Website Use

Our website may use cookies for basic functionality and analytics. You may disable cookies in your browser settings, although this may affect website performance.

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Changes to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on our website.